I.T.

Here you can find information about I.T. at Lincoln. All users of the Lincoln network and I.T. facilities agree to abide by the rules laid down by the College and the University. If you have any questions or issues that are not covered below, please contact the I.T. Office on help@lincoln.ox.ac.uk.

Connecting to the Network

Getting connected - WiFi

There are two main WiFi networks: OWL and Eduroam. OWL (Oxford Wireless LAN) is restricted to the University and is primarily aimed at visitors, whereas Eduroam is a nationwide network which is available at any University in the UK and across the world.

To connect to Eduroam:

  • Go to https://register.ox.ac.uk and log in using your SSO/Nexus credentials.
  • Click on the Self-Registration link on the left side of the page.
  • Click on Register for a Remote Access Account and set a password.
  • Once the Remote Access account has activated go to https://cat.eduroam.org/ (you can connect to the OWL network to do this if necessary).
  • Click on the download link at the bottom of the page and select University of Oxford as your home institution.
  • Download and run the appropriate installer.
  • Connect to the Eduroam network and enter your username in the form linc1234@OX.AC.UK (note the uppercase). Enter the Remote Access password and you will be able to connect to Eduroam. This connection will work throughout Oxford.

Getting connected - Wired connections

You can connect to the network with at Ethernet cable. If you don't have one, you can buy one from the I.T. Office or the Lodge for £5.

Plug in your cable and open up a web browser. You will be automatically redirected, firstly to a welcome page and then a registration screen. If the registration screen does not appear try entering http://192.168.100.1 into the browser address bar.

Fill in your details and click on the register button. Unplug the network cable for at least 60 seconds then reconnect and you will then have full network access.

Oxford-only resources

If you are connected to another network, in a public area or at home for example, you can still access all of your usual Oxford facilities by using the downloadable VPN client.

  • Go to https://register.ox.ac.uk and log in using your SSO/Nexus credentials.
  • Click on the Software link on the left side of the page.
  • Click on the appropriate download link and run the installer.

Once the VPN software is installed you need to connect to vpn.ox.ac.uk and use your Remote Access password to connect. Mac owners can use the built-in VPN – full configuration instructions can be found here.

I.T. Rooms and Printing

I.T. Rooms

The College I.T. rooms are located in Lincoln House for undergraduates and in Bear Lane and the EPA Centre (Staircase 28) for graduates. Each has a number of general-purpose PCs along with printers. Your username for this system will be the same as your SSO. If you do not yet have an account, please contact the I.T. Office. Please note that food and drinks are not permitted in the I.T. rooms. Please don't install software on these PCs.

Printing

As well as the black and white printers in the I.T. rooms, there is also a printer in the Little Clarendon Street building, one in 56 St John’s Street, and a colour printer/scanner in the Library basement. An A4 page costs 5p per sheet in black and white, a colour page is 20p. A3 pages are double the A4 prices. For undergraduates College will underwrite the first £50 of printing costs; for graduates this will be the first £100 - anything in excess of these figures will be added to battels at the end of the year. You are responsible for keeping an eye on your printing totals; a figure on the web interface page will let you check how many pages you have printed. Paper for the printers may be collected from the College Office or Porters’ Lodge.

You can print directly to any of these printers from anywhere with a network connection. To do this, visit the web print login page and login using your Lincoln username and password.

I.T. Safety and Security

Anti-Virus Software

You may not connect a computer to the wired or wireless network unless you have up-to-date anti-virus software. The University offers Sophos Anti-Virus entirely free for all students.

Anti-Spyware Software

This is rather different from AV software but we would still recommend installing either Spybot Search and Destroy or MalwareBytes. Both have free-to-use versions and offer added protection against spyware, trackers etc.

Operating System Patches

Please make sure your OS, whether a PC, Mac or tablet/phone, is set to download the latest security updates.

Phishing

Phishing emails are a persistent problem. The most common type will typically be trying to obtain personal information such as usernames and/or passwords or financial information such as banking details.

You can often spot fake emails as they are:

  •  Not sent from an Oxford email address
  •  Not addressed to you personally. No indication that the sender knows your SSO/userid
  •  Contain very vague details about the sender
  •  Not using an Oxford link (ox.ac.uk)
  • Contain poor grammar and spelling mistakes

No reputable email will ever ask you to send your username and password. As a rule of thumb, any email addressed to ‘Dear Student’ or ‘Dear User’ can be safely ignored. If an unsolicited email comes in asking you to click an embedded link please don’t!

If you are unsure about the validity of an email, please forward it to help@lincoln.ox.ac.uk.

If you do get caught out don’t panic. Get in touch with the IT Office as soon as possible; generally you will need to change your passwords and/or run an anti-virus scan but a fast response is the best defence.

IT Rules and Regulations

The network is regularly monitored to maintain compliance with these regulations. Any user who does not have up-to-date anti-virus software installed and who does not have their computer software suitably patched with critical updates to prevent viruses/worms may be disconnected at any time.

Getting Help

I.T. Office

The I.T. Office is staffed by Mike White (I.T. Manager) and Pete Good (I.T. Officer) and they are always help to help. Their office is at the top of Staircase 4 and they can also be contacted by email and phone (01865 279805).

Some problems we can handle in person (virus infections, non-starting laptops, data recovery) but we may have to ask you to take things like major hardware failures to I.T. Services. If you have a department-specific problem, such as a departmental account or software package, it may well be worth contacting the relevant IT people directly.

Because we get on average one call per term...

If your laptop gets wet, please follow these steps:

  •   Shut down the device immediately
  •  Unplug the device and, if possible, eject the battery
  •  Wipe off any excess water
  •  Stand the device on its side somewhere warm for a minimum of three days
  •  After three days, try to switch on the device. If it fails to start call the I.T. Office.

University I.T. Services

The University offers a wide range of I.T. services to students including: